Unified endpoint management
The modern enterprise is an assortment of devices ranging from user-owned smartphones to corporate-controlled desktop PCs. It doesn't matter where the devices come from. If users work with them, IT must manage them. Unified endpoint management aims to simplify that process by giving IT pros a single location to manage all device types.
Top Stories
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Feature
19 Dec 2023
The history of USB: What you need to know
USB, developed in 1995, evolved from USB 1.0 to USB4 by 2019, introducing faster speeds, smaller connectors and USB-C standardization. Learn the history of this industry standard. Continue Reading
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Tip
11 Dec 2023
Top 4 unified endpoint management software vendors in 2024
UEM software is vital for helping IT manage every type of endpoint an organization uses. Explore some of the top vendors and how they compare. Continue Reading
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Opinion
08 Dec 2023
Broadcom intends to divest VMware EUC: What's next?
Broadcom officially intends to divest itself of VMware EUC, leaving questions about where the end user computing division and VMware's desktop technologies might land. Continue Reading
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Opinion
01 Dec 2023
Tanium aims to be first with autonomous endpoint management
The new term 'autonomous endpoint management' aims to offer IT teams AI-driven automation that can improve employee experience and simplify device administration. Continue Reading
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Tip
05 Oct 2023
How to access and read Intune management extension logs
The Intune management extension provides new capabilities for Windows admins, including the ability to track and analyze logs related to the management add-on. Continue Reading
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Opinion
28 Sep 2023
Redefining DEX: Is user sentiment a requirement?
DEX technologies focus on ensuring users have the tools and high-performing technology they need. But is it a good idea to rely on user sentiment as a universal metric? Continue Reading
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Tip
18 Sep 2023
How to handle rugged device management in the enterprise
Certain endpoint use cases require ruggedization to ensure devices aren't physically compromised. IT still needs to manage these devices, regardless of the OS or device type. Continue Reading
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Tip
12 Sep 2023
Compare rugged phones vs. rugged cases for enterprise users
In use cases that require ruggedized devices, organizations can choose to go with fully ruggedized devices or standard devices with rugged cases. Learn how to make that choice. Continue Reading
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Tip
14 Aug 2023
How to restart the Intune Management Extension agent service
When IT has issues with Intune deploying commands to endpoints, IT teams should consider restarting the Intune Management Extension to address lingering issues. Continue Reading
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Tip
27 Jul 2023
A guide to Intune Suite licensing for endpoint management
With the changes to the structure of Intune and the end of Microsoft Endpoint Manager, organizations will need to reevaluate their endpoint management licensing options. Continue Reading
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Tip
11 Jul 2023
Understanding Microsoft Intune Suite vs. Endpoint Manager
With the release of the Intune Suite, IT administrators may wonder what that means for Microsoft Endpoint Manager and all its functions. Find out how this new Intune works. Continue Reading
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Feature
16 Jun 2023
4 PC lifecycle management best practices
There isn't a perfect PC lifecycle plan for all organizations, so IT teams and management should ask themselves these four questions to shape their PC policy. Continue Reading
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Feature
30 May 2023
7 key benefits of enacting a BYOD policy
While some benefits of a BYOD program are obvious, such as allowing users to only carry one endpoint, other benefits are worth exploring, such as lowering corporate emissions. Continue Reading
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Feature
18 May 2023
What does the new Microsoft Intune Suite include?
With all the recent name changes with Microsoft's endpoint management products and add-ons, IT teams need to know what Intune Suite -- Microsoft's latest bundle -- offers. Continue Reading
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Answer
11 Apr 2023
What are the Microsoft 365 password requirements?
When IT administrators manage passwords for Microsoft 365 accounts in Azure AD, they can deploy and remove critical policies that can improve overall security posture. Continue Reading
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Tip
27 Mar 2023
9 end-user experience monitoring tools to know
The end-user experience monitoring market is chock-full of options that can be confusing to keep track of. Take a look at nine EUEM tools IT professionals should know about. Continue Reading
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Tip
09 Mar 2023
Compare capabilities of Office 365 MDM vs. Intune
Office 365 MDM and Intune both offer the ability to manage mobile devices, but Intune provides deeper management and security. Delve into this comparison of the two consoles. Continue Reading
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Tip
06 Mar 2023
7 key benefits of mobile device management for businesses
Mobile device management tools offer several benefits, like improved productivity and enhanced security, to organizations that use mobile devices for business tasks. Continue Reading
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Tip
06 Mar 2023
How to evaluate cloud vs. on-premises MDM, EMM or UEM
Organizations should consider whether an on-premises or cloud MDM or UEM platform is best. Determine how to make the decision and, if that decision is cloud, migrate without issues. Continue Reading
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Feature
28 Feb 2023
How are UEM, EMM and MDM different from one another?
IT should understand the differences between UEM, EMM and MDM tools so they can choose the right option for their users. Learn about the differences between these tools. Continue Reading
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Tip
07 Feb 2023
How to successfully implement MDM for BYOD
Implementing MDM in BYOD environments isn't easy. IT should communicate with end users to set expectations about what personal information the MDM platform can and cannot track. Continue Reading
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News
11 Jan 2023
Thousands of Citrix, Tibco employees laid off following merger
Cloud Software Group lays off 2,250 workers following major changes to sales and product development after merging Citrix Systems with Tibco Software. Continue Reading
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Feature
29 Jun 2022
A guide to MSP patch management best practices
As software patch management challenges mount, industry experts offer advice to MSPs on prioritizing system risk levels, selecting proper tools and testing patches internally. Continue Reading
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Opinion
22 Jun 2022
What's driving converged endpoint management and security?
Security and IT teams face challenges in managing and securing a growing number of endpoints, which is driving organizations to look for converged capabilities, according to ESG. Continue Reading
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Tip
14 Jun 2022
Creating a patch management policy: Step-by-step guide
A comprehensive IT patch management policy is insurance against network hardware and software prone to bugs and vulnerabilities that can disrupt critical business processes. Continue Reading
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Tip
14 Jun 2022
Windows 11 migration tools for desktop administrators
While there are plenty of approaches to a Windows 11 migration, IT should plan out the process carefully and ensure they have the right tools and products to support it. Continue Reading
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Tip
13 May 2022
How to support Mac computers in Windows environments
Organizations that support both Windows and Mac desktops must approach them differently, but there is plenty of overlap with the tools and practices they can use. Continue Reading
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Tip
11 May 2022
Comparing 8 desktop management software options for business
Organizations that need desktop management software should survey a variety of platform types. UEM can often provide the most value and functionality in the enterprise. Continue Reading
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News
08 Jul 2021
Mosyle adds screen sharing to MDM software
Mosyle's Screen View establishes a peer-to-peer connection for screen sharing between IT support staff and people with Apple devices. The new tool is in the Mosyle Admin Portal. Continue Reading
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Feature
29 Oct 2020
Smartphones and laptops for business hinge on cost, use, apps
Factors like cost, usage, applications, management, longevity and security figure in the selection of company-issued smartphones, laptops and printers for digital workers. Continue Reading
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News
05 Oct 2020
VMware bolsters Workspace One security with Secure Access
With the new Secure Access, VMware says remote workers will have a better and more secure way to use their Workspace One virtual desktops and applications. Continue Reading
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News
28 Sep 2020
Ivanti makes double acquisition of MobileIron, Pulse Secure
Ivanti will acquire all outstanding shares of MobileIron stock for approximately $872 million. The financial terms of Pulse Secure's acquisition were not disclosed. Continue Reading
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News
23 Sep 2020
Microsoft Endpoint Manager gets better Mac, iPad management
Microsoft Endpoint Manager will eventually have new tools for securing and managing Macs, iPads and virtual endpoints. A more secure Edge browser is also on tap. Continue Reading
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Tip
08 Jun 2020
How to deploy Office 365 Applications with Microsoft Intune
Organizations that deploy Office 365 applications with Intune can set various configurations, such as what versions of the deployed apps and how the apps receive updates. Continue Reading
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News
05 Jun 2020
New Quest Kace products make UEM easier for IT admins
With the latest Quest Kace UEM updates, IT pros can now better control Chromebooks and manage Apple TVs. Experts say managing a variety of devices is critical for a remote workforce. Continue Reading
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News
29 May 2020
Ivanti updates its unified endpoint management
Ivanti Unified Endpoint Manager 2020.1 was released this month, emphasizing remote work features for IT pros and noting the importance of endpoint management in the 'new normal.' Continue Reading
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News
08 May 2020
MobileIron purchase looks to ease mobile app deployment
MobileIron says its purchase of Incapptic Connect will make the enterprise app deployment process easier. Experts say the move could benefit IT pros. Continue Reading
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Tip
09 Apr 2020
Get to know Workspace One for Microsoft Endpoint Manager
VMware's Workspace One can now connect with the new Microsoft Endpoint Manager to provide IT pros with more tools at their disposal for workspace, desktop and endpoint management. Continue Reading
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Tip
03 Apr 2020
Compare UEM capabilities of Citrix Workspace vs. VMware Workspace One
Digital workspaces go beyond the capabilities of UEM. Compare the management features of two major digital workspace platforms from Citrix and VMware. Continue Reading
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News
03 Apr 2020
VMware Workspace One feature speeds remote onboarding
Several new features for VMware Workspace One are now generally available -- including an option to accelerate remote onboarding. Continue Reading
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Feature
03 Apr 2020
Complete guide to unified endpoint management
IT staff uses unified endpoint management software to manage a range of devices within the organization. Learn about all the components of UEM in this comprehensive guide. Continue Reading
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Tip
01 Apr 2020
How CMT, MDM and EMM merged into UEM software
The differences between CMT, MDM, EMM and UEM can be confusing. Learn how they differ and how vendors offer these capabilities in a single UEM product. Continue Reading
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Feature
24 Mar 2020
Endpoint management in a COVID-19 world
While the focus during the pandemic has been on getting employees connected so that they can work from home, proper endpoint management is key to enterprise data security. Continue Reading
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Tip
24 Mar 2020
How to evaluate UEM, MDM platforms for IoT and wearables
Wearables and IoT devices can benefit enterprise organizations, but it's important to secure and manage. Evaluate a UEM to determine if it has proper IoT support. Continue Reading
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Tip
20 Mar 2020
5 strategic steps to blunt mobile device security threats
Companies need to evaluate their own needs and implement a viable mobile security strategy that's part of an overall corporate security plan. Their future may depend on it. Continue Reading
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Tip
13 Mar 2020
VMware pitches in on Workspace ONE UEM
VMware and Microsoft came together in 2019 to streamline endpoint management and create a single unified endpoint management product, Workspace ONE UEM. Continue Reading
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News
04 Mar 2020
Enhanced BlackBerry Spark strives for zero-trust security
With a bolstered unified endpoint security layer, announced at last week's RSA Conference, BlackBerry Spark wants to bring zero-trust security to a broad swath of devices. Continue Reading
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Tip
27 Feb 2020
5 up-and-coming Mac management software vendors to know
Vendors that are dedicated to Mac management software tout their specialization as an advantage over unified endpoint management vendors and other desktop management tools. Continue Reading
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News
20 Jan 2020
New Ivanti CEO plans to stay close to the customer
New Ivanti CEO Jim Schaper is no stranger to the C-suite of an IT company. And he's got a plan to push the company forward. Continue Reading
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Feature
30 Sep 2019
AI drives unified endpoint management benefits beyond limits
With a big boost from artificial intelligence, UEM tools sharpen applications in security, identity management, app monitoring, dynamic profiles, onboarding and self-help. Continue Reading
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Podcast
30 Aug 2019
VMUG president: Carbon Black acquisition is 'compelling'
In this podcast from VMworld, VMUG President Steve Athanas discusses Workspace One upgrades and the security potential that the Carbon Black acquisition brings to VMware. Continue Reading
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Tip
12 Aug 2019
7 questions to ensure UEM supports a Windows 10 migration
The right UEM platform will go a long way in streamlining a Windows 10 migration. Ask these questions to ensure your organization's product can support the process. Continue Reading
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News
05 Aug 2019
BlackBerry Intelligent Security enables flexible security policy
BlackBerry launched a new unified endpoint management platform, BlackBerry Intelligent Security, which changes security policies by calculating user risk. Continue Reading
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News
24 Jul 2019
Quest Software updates endpoint management products
KACE Systems Deployment Appliance 7.0 and KACE Systems Management Appliance 9.1 are both now available from Quest Software to enable IT admins to manage devices in a network. Continue Reading
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News
13 Jun 2019
Intel's Project Athena aims to improve mobile PC standards
Intel's multi-year plan to improve PCs focuses first on improving battery life and connectivity capabilities. But analysts warn that Intel could fall into the over promise and under deliver trap. Continue Reading
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News
21 May 2019
Employee experience gets top billing at Citrix Synergy
Citrix details upgrades to Workspace and unveils a new DaaS product called Managed Desktops, as well as a new integration with Google Cloud at its annual user conference. Continue Reading
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Tip
05 Apr 2019
How to navigate a sea of UEM vendors
The UEM market is relatively new and, therefore, confusing to navigate. But, with an analysis of what's out there, IT can begin to understand which product is the best fit. Continue Reading
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Opinion
28 Mar 2019
Does unified endpoint management need user environment management?
After a few years of saying “no, the other UEM,” worlds could collide! Continue Reading
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Tip
25 Mar 2019
Unified endpoint management tools enrich the user experience
A well-conceived and well-executed UEM strategy that prioritizes UX can improve cross-platform capabilities, system access and ultimately worker productivity. Continue Reading
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News
25 Mar 2019
Ivanti Cloud offers device info, real-time data analytics
Ivanti Cloud hopes to break down IT siloes by combining IT operations and security teams. The platform includes key features like device prescription and real-time updates. Continue Reading
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Feature
19 Dec 2018
Diverse VDI endpoints require new management methods in 2019
IT professionals must make sure they are prepared to manage different types of endpoints as a part of their VDI deployments because the modern workforce requires it. Continue Reading
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Tip
06 Dec 2018
How to set up a Windows Autopilot deployment
IT can set profiles for its devices running Windows 10 and enroll them in Active Directory with the Windows Autopilot tool, but Autopilot does not cover many settings. Continue Reading
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Quiz
24 Oct 2018
Can you put together an efficient help desk system?
Help desk software should not be an organization's only plan for incident management. An effective help desk should include agreed-upon timelines, a knowledge base and more. Continue Reading
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News
26 Sep 2018
IT pros see security win with Microsoft Managed Desktop
Microsoft's Managed Desktop service extends physical device management into the cloud era, with managed security updates and a monthly subscription fee. Continue Reading
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Opinion
25 Sep 2018
Get to know the device-as-a-service trend
Everything is a service these days. You can even get Yankee candles delivered from Amazon on a subscription basis. For EUC admins, device as a service is probably a bigger deal. Continue Reading
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Feature
25 Sep 2018
Essential desktop troubleshooting tools for every IT pro
Remote access tools, help desk systems and others are essential to managing end users. Without these tools, IT would have a much tougher time with even the simplest tasks. Continue Reading
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Feature
01 Aug 2018
Establish help desk best practices to improve the system
To run a successful help desk, IT must prioritize help desk tickets and establish expectations for admins and users, as well as reduce the number of time-wasting tickets. Continue Reading
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News
13 Jul 2018
Endpoint security tool fueled OpenText's Guidance Software acquisition
Endpoint security was the primary draw for OpenText's Guidance Software acquisition. But plans to improve e-discovery and data forensics with Magellan AI are part of the roadmap. Continue Reading
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Tip
29 May 2018
Desktop and mobile malware detection takes on high priority
End-user computing professionals must embrace modern Windows and mobile malware protection technologies to defend against ransomware and other attacks. Continue Reading
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News
11 May 2018
Citrix Analytics service brings hope for better security
As it becomes more difficult to monitor and secure applications and data, Citrix's security analytics platform is getting more attention from IT pros. Continue Reading
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News
09 May 2018
Citrix Workspace app holds potential, raises questions
At Synergy 2018, Citrix introduced a new secure digital workspace that provides users unified access to their virtual desktops and applications, SaaS and mobile apps, and data. Continue Reading
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Tip
25 Apr 2018
Manage Windows 10 desktops, mobile devices with EMM software
Windows 10 supports crucial functions that enable enterprise mobility management. IT must follow a few important steps to prepare desktops for management through EMM. Continue Reading
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Blog Post
06 Feb 2018
Timely Firmware Update Rescues Surface Pro 3
After my PC gets caught in an ongoing crash loop, a timely firmware update rescues Surface Pro 3, thanks in large part to the Windows Update MiniTool. Continue Reading
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Tip
09 Aug 2017
Clear cached credentials with the cmdkey and PowerShell
Cached credentials make users' lives easier, but they can be a security issue in Windows if a device falls into the wrong hands. IT can manage them on a large scale with PowerShell. Continue Reading
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News
10 Apr 2017
Microsoft, Google vie to be masters of the universal OS
Developers and IT admins have to manage and build apps for a multitude of different operating systems and device types. Windows 10 and Google's universal OS could change that. Continue Reading
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Tip
30 Jan 2017
Office 365 vs. Office 2013: What are the key differences?
Software as a service may be one reason for choosing Office 365 over Office 2013, but licensing and update frequency are other considerations. Continue Reading
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Tip
06 Oct 2016
How to use WMI and the CIM standard with Windows PowerShell
WMI, Microsoft's implementation of the CIM standard, lets admins use PowerShell commands to view and modify system data and configuration. Continue Reading
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Answer
28 Jun 2016
How does Windows AppLocker work?
Windows AppLocker lets you use rules to whitelist or block applications based on attributes such as publisher or path, but it's not a comprehensive application control tool. Continue Reading
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Answer
23 Feb 2016
How does Windows 10 virtualization-based security work?
The Isolated User Mode in Windows 10 is a virtualization-based security technology that helps power Credential Guard and Device Guard. Continue Reading
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Answer
21 Dec 2015
How do I fix a frozen or locked application?
Apps can freeze or lock up for a variety of reasons, including bad memory, operating system issues, update problems and more. Continue Reading
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Opinion
23 Jul 2015
Why you should remove local administrator rights once and for all
Some companies shy away from removing local admin rights just to make users happy, but taking back users' admin privileges can prevent many problems and improve security. Continue Reading
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Tip
16 Jun 2015
Ten most useful Windows Sysinternals utilities
Sysinternals utilities such as Autoruns and TCPView can target specific problem areas in a Microsoft Windows environment, including performance issues. Continue Reading
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Answer
29 Apr 2015
Can you provision desktop apps with Windows To Go?
It's OK to install desktops applications on a Windows To Go image, as long as they're small enough to fit on the USB drive and can run locally. Continue Reading
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Tip
23 Apr 2015
Desktop management tools and best practices
Desktop management tools are the key to making sure things in your fleet are running smoothly. Systems such as Desktop Central and Client Management Suite cover the big five of desktop management. Continue Reading
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Tip
23 Apr 2015
The importance of desktop inventory management tools
Desktop inventory management tools help keep track of how many endpoints are in use and who's using them. That basic information can help with sundry other management tasks, such as budgeting and responses to security breaches. Continue Reading
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Feature
04 Mar 2015
MDM, MIM and MAM products help in securing data
Mobile device management, mobile application management and mobile information management form a security trio that protect data in the age of BYOD. Continue Reading
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Answer
03 Feb 2015
What Web application monitoring tools exist for desktops?
Microsoft Intune and other mobile device management tools are also useful for desktop management from the cloud and Web application monitoring. Continue Reading
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Answer
23 Jan 2015
What's the best way to reformat a hard drive remotely?
Whether you need to remotely reformat a hard drive for security or prepare new network-attached machines, a few utilities can make the job easier. Continue Reading
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Feature
30 Sep 2014
How to enable Windows 8.1 kiosk mode for Modern apps
It's possible to control user application access on startup with Assigned Access, but note that Windows 8.1 kiosk mode works only for Modern apps. Continue Reading
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Feature
18 Sep 2014
Windows kiosk mode locks down PCs, but note workarounds
Switching from the Windows Explorer shell to a particular app can be useful for single-purpose devices, but users can still foil Windows kiosk mode. Continue Reading
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Tip
12 Aug 2014
Using tools to back up and restore bootable USB device images
Do you have more install or diagnostic environment images to manage than physical UFDs? Learn how to back up and restore bootable USB device images. Continue Reading
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Photo Story
04 Aug 2014
Three visual disk analyzer utilities to help you optimize disk space
Learn about visual exploration tools for Windows drives of all sizes. These disk analyzers can help identify big unnecessary items for space savings. Continue Reading
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News
22 Jul 2014
Microsoft talks up services, mum on Windows strategy
Microsoft has acknowledged that users aren't just tied to desktop OSes, shifting its focus to Office 365 and DaaS rather than its Windows strategy. Continue Reading
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Feature
16 Jul 2014
Windows 9 features may address unified apps and the cloud
Based on the Windows 8.1 update, it's reasonable to expect Windows 9 features for universal apps and cloud integration. Will they entice enterprises? Continue Reading
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Feature
10 Feb 2014
Use Excel's IF statement to track, save on IT support contract costs
Warranty tracking for enterprise software can be an odious task, but if you know how to use the IF statement in Microsoft Excel, you could save money. Continue Reading
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Feature
03 Feb 2014
Track software licenses and IT support with Excel date functions
As part of our series on Excel for IT admins, we look at how Excel date functions can help with calculating software licenses and support dates. Continue Reading
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Tip
20 Jan 2014
More remote Group Policy Object settings and checking refresh status
Admins can refresh Group Policy Object settings across multiple computers, but they must verify that Group Policy settings have successfully changed. Continue Reading
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Answer
30 Dec 2013
Before you clone HDD to SSD, know the benefits and danger to data
Which type of drive is better: hard disk drive or solid-state drive? HDD to SSD cloning can ease data access, but SSDs aren't without risks to data. Continue Reading
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Feature
19 Nov 2013
If you're not using Windows Sysinternals tools, you should be
Windows Sysinternals tools can make work a lot easier for IT administrators, but many people don't even know the suite exists. Get with the program! Continue Reading
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Answer
08 Nov 2013
Can I plug a USB drive into a phone with a micro-USB connector?
This week, our expert answers a question on how to connect a phone or tablet to a USB drive with a micro-USB connector. Continue Reading
