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Here you'll find information on emerging technologies and trends, careers in technology and how businesses can use technology to be more successful.

  • Business strategies

    Learn the best ways to manage technology resources and staff to improve productivity and achieve business goals.

  • Career resources

    Find the latest career information including certification and training programs and top skills for advancement.

  • Emerging tech

    Learn about trending technologies and how their adoption is poised to affect businesses and users.

  • Tech explainers

    Read in-depth guides to the most important technologies affecting organizations and individuals.

Networking
  • top-of-rack switching

    Top-of-rack switching is a data center architecture design in which computing equipment like servers, appliances and other ...

  • edge device

    An edge device is any piece of hardware that controls data flow at the boundary between two networks.

  • Transmission Control Protocol (TCP)

    Transmission Control Protocol (TCP) is a standard that defines how to establish and maintain a network conversation by which ...

Security
  • Zoombombing

    Zoombombing is a type of cyber-harassment in which an unwanted and uninvited user or group of such users interrupts online ...

  • CISO (chief information security officer)

    The CISO (chief information security officer) is a senior-level executive responsible for developing and implementing an ...

  • cyber attack

    A cyber attack is any malicious attempt to gain unauthorized access to a computer, computing system or computer network with the ...

CIO
  • globalization

    Globalization is the process by which ideas, knowledge, information, goods and services spread around the world.

  • business process outsourcing (BPO)

    Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to...

  • localization

    Localization is the process of adapting and customizing a product to meet the needs of a specific market, as identified by its ...

HRSoftware
  • employee resource group (ERG)

    An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or ...

  • employee training and development

    Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of ...

  • employee sentiment analysis

    Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee ...

Customer Experience
  • customer profiling

    Customer profiling is the detailed and systematic process of constructing a clear portrait of a company's ideal customer by ...

  • customer insight (consumer insight)

    Customer insight, also known as consumer insight, is the understanding and interpretation of customer data, behaviors and ...

  • buyer persona

    A buyer persona is a composite representation of a specific type of customer in a market segment.

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