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• Top 10 business process management certifications for 2024

  These BPM certifications can help you gain the specialized knowledge you need to perform your job better. Get all the details to help you advance your career. Continue Reading

• RPA vs. BPM: How are they different?

  Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different but also highly complementary when planning, automating and improving business operations. Continue Reading

• How AI is radically changing business process management

  Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling. Continue Reading

• 12 digital transformation benefits for business

  Efficiency, resiliency, productivity and ROI are among the most critical digital transformation benefits for businesses fighting to remain competitive and gain market share. Continue Reading

• What is a digital transformation strategy? Everything you need to know

  A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included. Continue Reading

• The promise of quantum-powered AI

  The application of quantum computing to AI has the potential to disrupt a diverse array of industries. Learn why that potential is so promising and how it could affect companies.Continue Reading

• Digital transformation challenges and 14 ways to solve them

  Heading into 2024, CIOs must make digital transformation a core competency. Bestselling author Isaac Sacolick names the primary challenges organizations face and how to solve them.Continue Reading

• 9 tips to measure and improve digital transformation ROI

  Amid a rapidly changing business landscape and competing priorities, a compelling ROI is all the more critical to justify and secure funding for digital transformation projects.Continue Reading

• 11 reasons why digital transformations fail, explained by pros

  Digital transformations continue to be challenging and are prone to failure. Learn about 11 fatal mistakes to avoid at all costs.Continue Reading

• 7 risk mitigation strategies to protect business operations

  Companies facing a multitude of business risks have various options to mitigate them. Here are seven mitigation strategies to minimize the business impact of risks.Continue Reading

• 12 digital transformation tips and best practices

  Successful digital transformation requires agility, speed, cost optimization, technical innovation and cultural change. C-suite commitment and employee buy-in are also critical.Continue Reading

• Generative AI in the enterprise raises questions for CIOs

  Technology and business leaders are exploring pivotal issues surrounding adoption strategy, architecture and the IT organization's management responsibilities.Continue Reading

• How CIOs can build cybersecurity teamwork across leadership

  Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity.Continue Reading

• Enterprise risk management team: Roles and responsibilities

  Every facet of business operations is exposed to risks, requiring a risk management team that's composed of a diverse mix of corporate executives and managers.Continue Reading

• 9 common risk management failures and how to avoid them

  As enterprises rework their business models and strategies to meet various new challenges, risks abound. Here are nine risk management failures to look out for.Continue Reading

• 12 top enterprise risk management trends in 2023

  The 2023 trends that are reshaping the risk management landscape include GRC platforms, maturity frameworks, risk appetite statements and the CIO's critical role in promoting ERM.Continue Reading

• The negative impact of technical debt

  Adding features on top of poorly written code is a recipe for a bad reputation and a compromised user experience. Here's a look at 12 negative effects of technical debt.Continue Reading

• 6 reasons legacy systems are still in use

  Staying with tried-and-true legacy systems can feel like the safest route. But as the world changes at a dizzying pace, IT leaders might want to reconsider that strategy.Continue Reading

• Replacing vs. maintaining legacy systems

  Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain.Continue Reading

• 7 essential goal achievement tips for project managers

  Great explorers had to achieve goals and manage their teams through complexity and into the unknown just as project managers must do today. Learn from one such explorer.Continue Reading

• RFI vs. RFP vs. RFQ: What are the differences?

  A request for information, a request for proposal and a request for quote are critical documents for procurement. Learn what differentiates each one and when to use them.Continue Reading

• Permissioned vs. permissionless blockchains: Key differences

  Deciding whether people need permission to be on your blockchain network is just the first big architectural decision in deploying distributed ledger technologies.Continue Reading

• Virtual leadership styles: transformational vs. transactional

  The differences between transformational and transactional leadership styles matter for virtual teams. Leaders and managers should understand each approach's key characteristics.Continue Reading

• The CIO's role in leading organizational change

  There's room for IT leaders to support a business transformation by keeping the focus on people. Discover why CIOs are critical to organizational change.Continue Reading

• 3 strategies CIOs can use to improve IT's efficiency

  In uncertain times, CIOs need to take appropriate measures to improve IT efficiency. These practical strategies can also strengthen an organization's long-term goals.Continue Reading

• IT leaders drive evolution of digital transformation

  Some CIOs are redefining digital transformation, while others abandon the term. What comes next will feature smaller projects, higher levels of automation and a dose of pragmatism.Continue Reading

• Digital transformations require empathy

  Agility, experimentation and empathy are critical drivers to a successful digital transformation. Learn why IT leaders should focus on these three critical skills.Continue Reading

• Capital One machine learning strategy taps MLOps

  The financial services company harnesses ML for several use cases and aims to deploy the technology at scale through standardized infrastructure and the MLOps methodology.Continue Reading

• 10 challenges in project portfolio management adoption

  A portfolio management approach to project management can really pay off, but it's not easy to implement. Learn about the main challenges.Continue Reading

• 3 tips to reduce enterprise e-waste

  Sustainable device management is an important area CIOs and IT teams should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money.Continue Reading

• Top 7 CIO challenges in 2023 and how to handle them

  Technology managers will be boosting cybersecurity, optimizing previous investments and staying on top of AI -- while they also deal with a difficult economic climate.Continue Reading

• 10 factors reshaping the role of the CIO in 2023

  Yes, the economy is a large factor in how CIOs will do their jobs next year. Insiders point to nine other factors that will influence the role of the CIO in 2023.Continue Reading

• How companies can overcome the IT worker shortage

  Research shows organizations are still struggling to bring in IT talent. We identify the reasons why there's a shortage and what CIOs and other IT leaders can do to combat it.Continue Reading

• Report highlights growth of process intelligence use

  A new report examines the growth of process intelligence use by enterprise leaders. Learn practical and actionable tips for a successful implementation.Continue Reading

• How CIOs can solve their tech and IT talent shortage

  Massive layoffs haven't reduced the demand for tech workers. CIOs can address their organization's IT talent shortage with expert advice on how to recruit, hire and retain talent.Continue Reading

• 8 top CIO trends and priorities for 2023

  CIOs face a tough challenge in 2023 as they balance the need for technology investment and the need for fiscal prudence. Business agility is key.Continue Reading

• Metaverse privacy concerns and how to address them

  Data privacy in the metaverse is a moving target. Learn about the main privacy issues and risk for businesses and users -- and how best to address them.Continue Reading

• Metaverse interoperability challenges and impact

  An open metaverse that mimics how we operate in the real world depends on interoperability. What is interoperability, why is it important and what will it take to make it happen?Continue Reading

• How will the metaverse affect the future of work?

  Field trips to the Louvre for inspiration, sped-up learning, onboarding reimagined -- how will the metaverse change our working environments and when? It depends.Continue Reading

• 5 advantages and 6 disadvantages of open source software

  Open source software is popular with both small and large organizations, and for good reason. But CIOs should understand which situations works best for this lower cost option.Continue Reading

• Tech talent development rests on DEI, upskilling, teamwork

  Liberty Mutual Insurance's next CIO, Monica Caldas, shares new ways of solving the IT talent problem and explains why soft skills are critical for today's IT teams.Continue Reading

• ESG for IT: How CIOs can drive environmental sustainability

  Sustainability as a business initiative has rocketed up the priority list as investors, consumers and legislators demand accountability from businesses. Here's how IT can help.Continue Reading

• The effect of digital transformation on the CIO job

  Digitization and digital transformation sound similar, but they couldn't be more different in what they demand from CIOs, explains Genpact's Sanjay Srivastava.Continue Reading

• Laggards, leaders face digital transformation challenges

  No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there.Continue Reading

• How to create a proof of concept with 6 free templates

  What is a proof of concept and how does it help an organization? Here we dive into the importance of writing a POC and provide a list of free templates to help get you started.Continue Reading

• Liberty Mutual CIO tackles digital transformation complexity

  Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility.Continue Reading

• 8 free IT strategic planning templates and examples for CIOs

  As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver.Continue Reading

• How to improve and optimize business processes, step by step

  Hundreds of processes that form the lifeblood of business operations require constant monitoring, so the most vulnerable can be revitalized through a methodical series of actions.Continue Reading

• Bolstered BPMN standard is core of new BPM+ ecosystem

  BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies.Continue Reading

• The CIO's key role in environmental sustainability

  With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business.Continue Reading

• 5 ways to boost IT efficiency during the new normal

  IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that.Continue Reading

• Technology service providers enter a golden age

  The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work?Continue Reading

• Top 3 ways to overcome automation barriers

  Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts.Continue Reading

• Digitally mature companies drive innovation, IT spend

  CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment.Continue Reading

• CIOs can avoid tech hype with business-IT alignment

  Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way.Continue Reading

• 5 steps to crafting a successful automation strategy

  IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully.Continue Reading

• How to build a better CIO-CMO relationship

  Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership.Continue Reading

• How CIOs can improve employees' digital fluency quotient

  Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company.Continue Reading

• How can IT teams better manage shadow IT?

  As the advent of cloud technology has made it easier to launch shadow IT, CIOs must be increasingly diligent to identify and manage these activities. Here are 14 tips to do just that.Continue Reading

• Trials of pandemic-driven enterprise tech modernization

  Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization.Continue Reading

• CIOs lead digital transformation as pilots, co-pilots, engineers

  According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change.Continue Reading

• 3 keys to transforming your business with hyperautomation

  The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach.Continue Reading

• Inside look at Equifax's $1.5B digital transformation journey

  A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more.Continue Reading

• Can tech self-correct the skills gap by upskilling employees?

  You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know.Continue Reading

• A CIO's guide to legacy system modernization

  For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise.Continue Reading

• What is the hidden cost of maintaining legacy systems?

  One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today.Continue Reading

• 4 tips for CIOs managing agile teams

  By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started.Continue Reading

• Technology is the easy part, it's the process of change that's hard

  CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation.Continue Reading

• An adequacy audit checklist to assess project performance

  Adequacy audits are conducted to assess the efficacy of IT system controls and identify areas for performance or other improvements. Use this audit checklist to get started.Continue Reading

• Rethink IT performance management with a simplified, objective approach

  Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach.Continue Reading

• 4 benefits of cross-functional agile teams

  As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments.Continue Reading

• National Grid CIO champions data-driven business strategy

  Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth.Continue Reading

• CIO role post-pandemic is 'opportunity of a lifetime'

  What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models.Continue Reading

• Hybrid care is healthcare's future

  Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed.Continue Reading

• Managing cybersecurity during the pandemic and in the new digital age

  Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team.Continue Reading

• 4 IT contract negotiation strategies to drive value in 2021

  To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers.Continue Reading

• Turning data into actionable insights with machine learning

  To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows.Continue Reading

• 5 ways to gain the financial benefits of cloud computing

  For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way.Continue Reading

• The importance of culture in digital transformation

  Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground.Continue Reading

• 4 tips on how to reduce IT infrastructure costs

  As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs.Continue Reading

• Digital adoption a key success factor for organizations post-pandemic

  Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why.Continue Reading

• 7 IT cost optimization strategies for CIOs

  We've compiled a list of seven IT cost optimization strategies CIOs can apply to any framework to help reduce costs within their organizations while still enabling business operations.Continue Reading

• 5 technology strategy tips for higher education CIOs

  Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions.Continue Reading

• How improving your math skills can help in programming

  Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked.Continue Reading

• 5 strategies to deliver customer service in information technology

  Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees.Continue Reading

• The benefits of CIO dashboards and tips on how to build them

  CIO dashboards can be a vital tool for assessing metrics in real time to gain insight on IT performance and support better decision-making. Here, we dive into how to build one.Continue Reading

• 5 ways to keep developers happy so they deliver great CX

  Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers.Continue Reading

• Link software development to measured business value creation

  Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time.Continue Reading

• 5 digital transformation success factors for 2021

  With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead.Continue Reading

• How does bureaucracy affect business? It's complicated

  In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage.Continue Reading

• Enterprise execs talk post-pandemic strategy

  At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far.Continue Reading

• How automated help desk tools can drive remote productivity

  Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees.Continue Reading

• CIOs: Nominate your IT services partner for project award

  Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization.Continue Reading

• Top 5 CI/CD best practices for CIOs to follow

  If you're running into CI/CD roadblocks, here are five strategies from the experts that can help CIOs advance their continuous integration and continuous delivery program.Continue Reading

• Communication best practices for companies during COVID-19

  Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated.Continue Reading

• How automated discovery tools can ensure cloud migration success

  Organizations planning a large-scale cloud migration should consider using automated discovery tools to not only accelerate the process but also reduce costs and operational risks.Continue Reading

• How to develop a technology strategy

  Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading

• COVID-19 jolts tech spending, spurs more flexible vendor terms

  IT spending by companies in the early days of COVID-19 quickly turned to cost-cutting. Learn how vendors responded with new terms and aggressive discounting for new business.Continue Reading

• 8 ways CIOs can help companies emerge strong after COVID-19

  We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy.Continue Reading

• During digital transformation, CIOs are the secret weapon

  Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business.Continue Reading