IT management

IT career paths

• CISO (chief information security officer)

  The CISO (chief information security officer) is a senior-level executive responsible for developing and implementing an information security program, which includes procedures and policies designed to protect enterprise communications, systems and assets from both internal and external threats.

• digital leadership

  Digital leadership is the strategic use of a company's digital assets and emerging technologies to achieve business goals. A digital leader is a person who guides this digital approach within an organization.

• massive open online course (MOOC)

  A massive open online course (MOOC) is a typically free web-based distance learning program that's designed for large numbers of geographically dispersed students.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• globalization

  Globalization is the process by which ideas, knowledge, information, goods and services spread around the world.

• vendor-managed inventory (VMI)

  Vendor-managed inventory (VMI) is an inventory management technique in which the supplier of goods, usually the manufacturer, is responsible for optimizing the inventory a distributor holds.

• localization

  Localization is the process of adapting and customizing a product to meet the needs of a specific market, as identified by its language, culture, expectations, local standards and legal requirements.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• iOS software development kit (iOS SDK)

  The iOS software development kit (iOS SDK) is a collection of tools for the creation of apps for Apple's mobile operating system (OS).

• TikTok

  TikTok is a social media platform that allows users to create, share and discover short-form videos.

• Apple Watch

  Apple Watch is a wearable smartwatch that allows users to accomplish a variety of tasks, including making phone calls, sending text messages and reading email.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is business process management? A guide to BPM

  Business process management (BPM) is a structured approach to improving the processes organizations use to get work done, serve their customers and generate business value.

• business process automation (BPA)

  Business process automation (BPA) is the use of advanced technology to complete business processes with minimal human intervention.

• organizational change management (OCM)

  Organizational change management (OCM) is a type of change management framework for managing the effect of new business processes, changes in organizational structure, or cultural changes within an enterprise.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• business process outsourcing (BPO)

  Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business function or task.

• megabyte (MB)

  A megabyte is a unit of data capacity that is equal to 1,000,000 bytes in decimal notation (base 10) or 1,048,576 bytes in binary notation (base 2).

• localization

  Localization is the process of adapting and customizing a product to meet the needs of a specific market, as identified by its language, culture, expectations, local standards and legal requirements.