Business intelligence management
Emerging concepts such as operational, self-service and collaborative BI are driving modern business intelligence strategy. With so much complexity, project management can determine the success or failure of business intelligence initiatives. Learn about the key aspects of business intelligence process management, with advice on managing BI teams and selecting vendors.
Top Stories
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Feature
18 Dec 2023
Infusion of generative AI into analytics a work in progress
Many vendors have introduced tools that integrate LLM technology with their platforms, but most are still refining the tools to ensure their accuracy and security. Continue Reading
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News
06 Dec 2023
New MongoDB tools enable generative AI development
The independent database vendor added vector search and workload management tools that work together to enable developers to build and run cutting-edge analytics applications. Continue Reading
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Feature
01 Dec 2023
Top 10 business process management certifications for 2024
These BPM certifications can help you gain the specialized knowledge you need to perform your job better. Get all the details to help you advance your career. Continue Reading
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News
01 Nov 2023
Snowflake previews slew of AI, governance, development tools
The data cloud vendor introduced more than a dozen features currently in various stages of development designed to help users build and govern data models and applications. Continue Reading
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News
19 Oct 2023
GoodData launches new platform for AI, ML and BI workflows
The vendor's FlexHouse Analytics Lake provides a single environment for normally disparate data assets to simplify AI, analytics and machine learning development and analysis. Continue Reading
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News
19 Oct 2023
DBT Labs updates Semantic Layer, adds data mesh enablement
New semantic modeling capabilities include support for dynamic joins, while added support for data mesh represents evolution beyond the vendor's roots in data transformation. Continue Reading
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Tip
18 Oct 2023
5 real-world examples of customer obsession
Customer obsession requires organizations to place clients' needs at the center of all operations. Real-world examples include Equinox, Tabrick and GreenPal. Continue Reading
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News
11 Oct 2023
Data catalog expert Alation unveils genAI, benchmark tools
Analytics Cloud enables users to measure the maturity of their data management and analytics operations while new generative AI tools address the efficiency of data workers. Continue Reading
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News
06 Oct 2023
Amazon launches DataZone, a new data management service
The tech giant's new service provides data governance, collaboration and catalog capabilities that enable organizations to find and operationalize data to inform decisions. Continue Reading
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News
05 Oct 2023
MicroStrategy launches new suite of generative AI tools
The longtime analytics vendor's suite incorporates LLM technology to make users more efficient by enabling them to use natural language to query, model and analyze data. Continue Reading
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Feature
29 Sep 2023
Customer success vs. sales: What's the difference?
Customer success and sales teams both interact with clients, but customer success prevents churn whereas sales teams focus on loyalty and acquisition. Continue Reading
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News
28 Sep 2023
Sisense unveils composable toolkit for app development
Compose SDK for Fusion is a composable set of APIs that enable developers to build customized advanced analytics applications to inform business users within their normal workflow. Continue Reading
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News
26 Sep 2023
Acceldata makes acquisition to improve AI, LLM observability
The acquisition will give users more visibility into generative AI and LLM pipelines in addition to the traditional data pipelines already served by the vendor. Continue Reading
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News
22 Sep 2023
SAS unveils plans to add generative AI to analytics suite
After holding off on integrating with LLMs until it could ensure data security and accurate outcomes, the vendor is making industry-specific tools the focus of its AI strategy. Continue Reading
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Feature
20 Sep 2023
4 email A/B testing best practices
A/B testing can help marketers improve email campaigns one variable at a time. Best practices include designing the right test, starting with the sender's name and using AI tools. Continue Reading
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News
20 Sep 2023
Oracle unveils new suite for analytics, AI data management
The tech giant's new Fusion Data Intelligence Platform is aimed at fueling AI, BI and data management so customers can quickly take action based on analysis and insight. Continue Reading
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News
12 Sep 2023
Staige: A new Qlik portfolio for traditional AI, genAI and ML
The analytics and data integration vendor's new suite combines AI and ML capabilities with generative AI to provide a secure and governed environment for development and analysis. Continue Reading
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News
07 Sep 2023
Collibra acquires data notebook vendor for analytics tools
The data management specialist will add query and analysis capabilities to its portfolio of data quality and data governance tools with its new acquisition. Continue Reading
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News
31 Aug 2023
Embedded analytics a way for organizations to broaden BI use
By delivering data to workers within their workflows in an easily digestible form, inserting BI into other applications is one way organizations can broaden the use of analytics. Continue Reading
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News
30 Aug 2023
New set of Domo tools enables generative AI development
The analytics vendor's new artificial intelligence suite includes integrations with ChatGPT and other LLMs along with text-to-code translation that simplifies development. Continue Reading
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News
25 Aug 2023
Occupancy analytics emerges to optimize space utilization
With many office buildings largely empty following the pandemic and the concept of smart buildings gaining momentum, a new segment of BI is helping organizations optimize space. Continue Reading
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Tip
08 Aug 2023
What does it mean to be customer obsessed?
Customer obsession can boost a brand's reputation and profits. But it requires C-suite dedication to CX, high levels of personalization and a positive employee experience. Continue Reading
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News
01 Aug 2023
Small language models emerge for domain-specific use cases
Because LLMs suffer from accuracy and security problems, some organizations are developing generative AI systems trained with their own company data to address specific use cases. Continue Reading
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News
27 Jul 2023
Generative AI the dominant first half 2023 analytics trend
Numerous vendors have unveiled plans to integrate generative AI throughout their platforms, though few tools featuring the potentially transformative technology have been released. Continue Reading
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News
26 Jul 2023
AWS unveils generative AI tools for QuickSight BI platform
The tech giant introduced two natural language processing features aimed at making dashboard developers more efficient and enabling more business users to work with data. Continue Reading
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Tip
26 Jul 2023
6 ways customer experience can increase sales
Organizations that offer a positive CX can boost customer loyalty, reduce churn and increase word-of-mouth advertising. Explore six important ways CX increases sales. Continue Reading
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News
19 Jul 2023
Lakehouse architecture the best fit for modern data needs
While data warehouses and data lakes each excel at handling certain types of data, a hybrid of the two is the best means of handling the increasing complexity of data management. Continue Reading
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Tip
14 Jul 2023
5 tips for creating customer journey maps from buyer personas
Organizations can create a journey map for each buyer persona. To create the map, CX teams should use data, consider many viewpoints and apply a central governance framework. Continue Reading
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News
12 Jul 2023
Collins Aero reducing flight delays with Databricks platform
The data lakehouse vendor's tools form the foundation of analytics products designed to help airlines predict and prevent maintenance that results in delays and cancellations. Continue Reading
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News
11 Jul 2023
Teradata makes VantageCloud Lake available on Azure
By making its cloud-native platform natively available on Azure, the data management and analytics vendor aims to more smoothly enable users to run machine learning and BI tasks. Continue Reading
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News
07 Jul 2023
Dremio names former Splunk executive new CEO
The former Splunk executive takes over as the data lakehouse vendor's leader, aiming to raise the company's profile to demonstrate its capabilities and compete for market share. Continue Reading
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Podcast
07 Jul 2023
Impact data powers sustainability strategies for digital age
Unlock new growth potential and sustainability with impact data. Learn more in this podcast. Continue Reading
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Feature
06 Jul 2023
Business efficiency a place to start with generative AI
Increased efficiency is one of the main benefits of large language models, so one of the easiest ways for enterprises to start using LLM technology is by targeting inefficiencies. Continue Reading
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Feature
06 Jul 2023
Generative AI hype evolving into reality in data, analytics
Organizations are already beginning to apply the technology to their data operations, helping expand analytics use to more employees and boosting the efficiency of data experts. Continue Reading
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News
27 Jun 2023
Snowflake targets generative AI with new capabilities
The vendor unveiled new features -- including new containerization capabilities in Snowpark -- to create a secure environment for developers to build LLM-infused applications. Continue Reading
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News
22 Jun 2023
Qlik adds generative AI capabilities via OpenAI connectors
The vendor launched OpenAI Analytics Connector and OpenAI Connector for Application Automation so that users can import generative AI and LLM technology to their Qlik deployments. Continue Reading
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News
09 Jun 2023
MicroStrategy partners with Microsoft to add generative AI
The longtime independent analytics vendor revealed plans to integrate with the Azure OpenAI Service to infuse its platform with generative AI and large language model capabilities. Continue Reading
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News
25 May 2023
Snowflake acquisition of Neeva to add generative AI
The pending purchase will let the data cloud vendor infuse generative AI throughout its data management suite and potentially open the technology's use to a broader audience. Continue Reading
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News
23 May 2023
Microsoft unveils AI boost for Power BI, new Fabric for data
The tech giant introduced a tool that will infuse its primary analytics platform with generative AI, as well as a new SaaS suite that combines Microsoft's data and analytics tools. Continue Reading
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News
09 May 2023
ThoughtSpot unveils new tool that integrates OpenAI's LLM
The analytics vendor unveiled a variety of new capabilities, including Sage, which integrates OpenAI's generative AI technology to improve natural language search. Continue Reading
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News
09 May 2023
SAS to invest second $1B in advanced analytics and AI
After investing $1 billion to overhaul its Viya analytics platform and develop industry-specific systems, the vendor is advancing its commitment to AI. Continue Reading
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News
09 May 2023
Tableau to add generative AI with Salesforce's Einstein GPT
The BI vendor unveiled plans to combine its existing capabilities with its parent company's generative AI tool to make it more simple for customers to query an analyze data. Continue Reading
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News
05 May 2023
Top analytics trends include cloud, AI/ML and embedded BI
As vendors attempt to make BI available to a broader audience -- and generative AI tools are still in preview -- the triumvirate of cloud migration, AI and embedded BI is vital. Continue Reading
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News
03 May 2023
Ryan Aytay named new CEO of Tableau, filling vacant slot
The appointment comes five months after the resignation of Mark Nelson and follows months of tumult -- including layoffs -- at Salesforce, the analytics vendor's parent company. Continue Reading
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News
02 May 2023
Teradata integrates with Google Vertex AI
The vendors' new integration provides choices to customers who prefer Google as their cloud provider. It also helps Google present itself as more focused on enterprises. Continue Reading
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News
27 Apr 2023
Sisense's Orad stepping down, Katz named new CEO
With the embedded analytics specialist recently reaching important financial milestones, the vendor's longtime leader is handing over stewardship to its current head of product. Continue Reading
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Feature
24 Apr 2023
Construct an event-driven architecture for real-time operations
Event-driven architecture is one tool to tap into the potential of real-time analytics. Organizations should understand the structure and challenges of EDA to get started. Continue Reading
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News
18 Apr 2023
Qlik launches new pricing options for data integration suite
The longtime independent vendor now offers three capacity-based cost options for its data integration platform, and plans to soon add the same options for its analytics platform. Continue Reading
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News
05 Apr 2023
Databricks launches new lakehouse for manufacturing
The platform for manufacturing companies comes with predictive maintenance and digital twin capabilities and is the vendor's fifth tool designed for a specific industry. Continue Reading
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News
04 Apr 2023
Fivetran, Monte Carlo target data observability at ingestion
An integration between the vendors enables joint users to get visibility into their data as it's ingested into the data pipeline and before bad data can cause downstream problems. Continue Reading
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Feature
30 Mar 2023
How account-based marketing can improve personalization
An ABM strategy can help B2B marketers personalize marketing efforts for top prospects. An ABM strategy includes an ideal customer profile, personalized messaging and a CRM system. Continue Reading
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Feature
30 Mar 2023
Advice for marketing personalization
Business professionals have become numb to the plethora of marketing emails they receive every day. However, personalized messaging can grab their attention. Continue Reading
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Feature
29 Mar 2023
Data pipelines deliver the fuel for data science, analytics
While analytics and data science lead to informed decision-making, the systems that ingest data from its source and prepare it for consumption are what make analysis possible. Continue Reading
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News
29 Mar 2023
Google unveils new Looker tool, BigQuery pricing models
The tech giant revealed a standalone tool that opens up its analytics platform's semantic layer to users of any BI vendor and introduced usage-based pricing options for BigQuery. Continue Reading
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News
20 Mar 2023
Acceldata update enhances data observability platform
The vendor's latest platform update adds four new capabilities, including low-code/no-code options for developing data quality standards and self-healing capabilities. Continue Reading
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Tip
13 Mar 2023
4 types of simulation models used in data analytics
Combining different types of simulation models with predictive analytics enables organizations to forecast events and improve the accuracy of data-driven decisions. Continue Reading
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News
08 Mar 2023
Amid slow growth, Josh James back as Domo CEO
With revenue at a standstill over the past three months and little growth projected for the next three, the vendor's founder is back in his old role, with growth as his main goal. Continue Reading
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News
08 Mar 2023
New integration links Teradata's VantageCloud with Azure ML
The data management and analytics vendor's integration with the tech giant's cloud service for ModelOps aims to better enable joint users to build, train and deploy ML models. Continue Reading
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News
07 Mar 2023
Databricks adds new ML modeling tool to lakehouse platform
The machine learning modeling tool eliminates the need for users to manage complex serving infrastructures by enabling them to launch machine learning models as REST APIs. Continue Reading
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News
06 Mar 2023
New high-volume agent connectors highlight Fivetran update
The data ingestion specialist's latest platform update focuses on enabling users to ingest high volumes of data to fuel real-time analysis and adds a new private deployment option. Continue Reading
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News
01 Mar 2023
Qlik to build slew of connectors for data integration suite
The vendor unveiled Connector Factory, a strategy to build hundreds of new connectors for its iPaaS platform to enable users to develop ecosystems for data management and analysis. Continue Reading
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News
28 Feb 2023
Informatica adds free, no-code data integration tool
As part of its effort to make data management available to more than just data experts, the vendor is offering new free and low-cost tools that require little or no code. Continue Reading
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News
28 Feb 2023
Talend adds observability, enhanced ETL to data fabric suite
The vendor's Winter '23 platform update includes a host of new connectors and enhanced automation capabilities, in addition to targeting data observability and data integration. Continue Reading
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News
21 Feb 2023
Google's Wright names embedded BI top analytics trend
While AI has developed into an important aid for making decisions, infusing data into the workflows of business users in real time is the most significant movement in BI now. Continue Reading
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News
16 Feb 2023
Alteryx makes Analytics Cloud GA, adds new tools
A year after introducing a cloud-native version of its suite, the vendor has made the platform generally available with updates to tools such as Designer Cloud and Auto Insights. Continue Reading
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News
14 Feb 2023
Databricks adds new developer tool to lakehouse platform
The vendor now enables developers to build applications and models using familiar tools in their most familiar environment before loading their work into a data storage repository. Continue Reading
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Tip
13 Feb 2023
Examples of real-time analytics for businesses
Organizations use real-time analytics and automation to be more efficient and effective, whether it's in retail, healthcare, manufacturing or other verticals. Continue Reading
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News
10 Feb 2023
InfluxData raises $81M to advance time series capabilities
The vendor is the creator and lead sponsor of the open source InfluxDB database and plans to use the new funding to further product development as it aims for profitability. Continue Reading
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News
09 Feb 2023
DBT Labs acquires Transform to enhance Semantic Layer tool
The data transformation vendor plans to use the acquisition to enhance the functionality of its semantic modeling tool, which launched in public preview in late 2022. Continue Reading
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News
08 Feb 2023
Starburst targets data discoverability with new capabilities
The vendor unveiled three new tools during its virtual user conference, including an automated catalog and a tool that automatically indexes and caches data. Continue Reading
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News
08 Feb 2023
Acceldata raises $50M to boost data observability platform
The vendor plans to invest in attracting new Global 2000 customers and enhancing tools that enable users to monitor the health of their data throughout the analytics process. Continue Reading
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News
01 Feb 2023
BI adoption poised to break through barrier -- finally
Analytics use within organizations has been stuck for more than a decade. But the combination of embedded BI, NLP and development of a data culture could result in a breakthrough. Continue Reading
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News
30 Jan 2023
Expanded AtScale, Databricks integration adds functionality
The semantic layer platform vendor's tools are now listed on Databricks' Partner Connect, and existing customers can now connect to Databricks SQL and Unity Catalog. Continue Reading
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News
26 Jan 2023
Data streaming platforms fuel for agile decision-making
Real-time analysis is critical as organizations try to compete amid economic uncertainty. Continuous intelligence data streaming technology is one way to do it. Continue Reading
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News
25 Jan 2023
Spatial analysis a portal to deeper insights from data
When combined with other types of data, location information can add important context that leads to the well-informed insights that result in decisions and actions. Continue Reading
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Tip
23 Jan 2023
Decision intelligence changes operations across industries
Decision intelligence speeds up the process of delivering data to decision-makers efficiently, improving operations across industries including retail, healthcare and trucking. Continue Reading
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News
20 Jan 2023
Snowflake acquires Mobilize.net tools to aid cloud migration
The vendor purchased SnowConvert, a set of tools designed to automate some of the onerous coding work required to migrate data out of on-premises databases to the cloud. Continue Reading
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Tip
20 Jan 2023
10 steps to achieve AI implementation in your business
AI technologies can enable and support essential business functions. But organizations must have a solid foundation in place to bring value to their business strategy and planning. Continue Reading
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Feature
19 Jan 2023
Qlik unveils roadmap for analytics, data integration tools
The vendor plans to increase its connectivity to SaaS applications so users can integrate data from more sources and to add new APIs for embedded BI and automation. Continue Reading
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Feature
17 Jan 2023
Overrated and underrated trends in analytics
Strong data governance frameworks are seemingly always underrated, while new data architectures such as data mesh and the promise of automated machine learning might be overrated. Continue Reading
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News
11 Jan 2023
Sisense unveils integration with ChatGPT
The analytics vendor designed a new UI that enables customers to engage with the chatbot and use its capabilities to dramatically speed data preparation and enhance data analysis. Continue Reading
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News
09 Jan 2023
Qlik acquisition of Talend adds data fabric capabilities
Through its latest purchase, the longtime analytics vendor adds data fabric and self-service data pipeline development capabilities to its existing suite of data integration tools. Continue Reading
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News
06 Jan 2023
Salesforce layoffs evidence Tableau has lost independence
The analytics vendor was significantly affected by the CRM giant's latest staff cut, which comes on the heels of an exodus of executives from Tableau that included its former CEO. Continue Reading
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Feature
04 Jan 2023
Experts predict NLP to be biggest BI trend this year
Given the advancements in chatbot technologies like the recent launch of ChatGPT, industry watchers expect analytics vendors to prioritize natural language query and analysis. Continue Reading
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News
21 Dec 2022
ThoughtSpot, DBT partner to join BI and data modeling
The analytics vendor and open source tool have already developed integrations that combine self-service BI and semantic modeling, and now plan to fine-tune their functionality. Continue Reading
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Feature
19 Dec 2022
Expert advice on how to start with self-service analytics
In addition to an easy-to-use BI platform, keys to developing a successful data culture driven by business analysts include a data catalog, executive support and good training. Continue Reading
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Feature
16 Dec 2022
Data governance, AI among the past year's analytics trends
Organizations recognized data governance as an enabler of self-service BI and a way to keep data safe as well as that AI is best used to augment humans rather than replace them. Continue Reading
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News
09 Dec 2022
People and processes key to a successful analytics strategy
A commitment from the C-suite, including appointing data leaders, that leads to processes that enable data-driven decision-making are critical to successful BI. Continue Reading
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Feature
08 Dec 2022
Disney improves data integration efficiency with AWS Glue
During the pandemic, Disney revamped its data integration process after the media and entertainment giant's existing data integration tools proved unable to meet its new needs. Continue Reading
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Feature
06 Dec 2022
AWS analytics tools help French utility go green
The cloud computing giant's suite enabled Engie SA to transition away from fossil fuels and now helps the French utility manage a network of renewable energy sources. Continue Reading
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News
16 Nov 2022
Alteryx launches SaaS version of Designer in Analytics Cloud
The fully cloud-native version of Designer furthers the vendor's move toward the cloud, which began in early 2022 with the launch of its first cloud-based suite of tools. Continue Reading
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News
07 Nov 2022
Launch of Business Analytics Enterprise unifies IBM BI tools
The tech giant joined previously disparate capabilities in a single platform and unveiled a new hub where customers can view models and dashboards from various vendors. Continue Reading
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Feature
28 Oct 2022
Modernizing talent one of the keys to analytics success
Adding a chief data officer, hiring data engineers and implementing a data literacy program are crucial aspects of reaching a desired level of data maturity. Continue Reading
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Tip
26 Oct 2022
Data analytics pipeline best practices: Data governance
Data analytics pipelines bring a plethora of benefits, but ensuring successful data initiatives also means following best practices for data governance in analytics pipelines. Continue Reading
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Tip
21 Oct 2022
Top 8 workforce optimization software tools to consider
Workforce optimization platforms combine scheduling features with gamification tools to help contact centers boost productivity. Top tools include Nice CXone, Genesys and Five9. Continue Reading
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Feature
04 Oct 2022
Accounting giant boosts efficiency with Alteryx automation
Two years after starting a pilot program with the data and analytics vendor, the accounting firm has saved more than 100,000 work hours by automating repetitive tasks. Continue Reading
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News
27 Sep 2022
SAS, Microsoft make Viya available on Azure Marketplace
The vendors aim to market the analytics platform to a new audience of self-service customers that will be able to quickly deploy Viya and pay only for the compute power they use. Continue Reading
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News
22 Sep 2022
Google launches trio of new tools for its data cloud
The data management and analytics tools, including new data sharing and data lake platforms, are designed to let users access more data at lower expense. Continue Reading
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News
22 Sep 2022
Sisense adds trio of new embedded analytics capabilities
A new integration with Git, a multi-tenant environment and enhancements to the Extense Framework are designed to further the embedded BI capabilities of the vendor's platform. Continue Reading
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News
20 Sep 2022
Tableau unveils integration with Salesforce Genie
The combination is designed to enable joint customers of the analytics vendor and CRM giant to more easily connect to their customer data and surface insights. Continue Reading
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News
20 Sep 2022
More automation, embedded analytics part of Tableau plans
New capabilities scheduled for release as part of the vendor's final two platform updates in 2022 are designed to speed the ability to reach insights and take actions. Continue Reading
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Feature
15 Sep 2022
Ricoh modernizes its analytics with Qlik
The information management and digital services company is beginning to develop a data culture, and the BI vendor's platform has enabled new efficiencies. Continue Reading